Connect your domain via A-Record

You stay in full control with your domain provider, while Onepage checks everything for you in the background.

Thanks to our Live Status feature, you are guided step by step through the connection process. You see in real time whether everything has been set up correctly, and if something is missing (e.g. a record was forgotten), you immediately get a clear error message with a specific hint.

Please follow these steps to connect your domain via A-Record:

Step 1: Buy your domain

Step 2: Open the domain settings in Onepage

Step 3: Add your domain

Click "Connect custom domain", enter your domain without www and click "Next Step".

Step 4: Select the A-Record method and add the records

After you have added your domain in Onepage, you will be asked how you want to connect your domain. You can choose between A-Record and Nameserver.

Select the A-Record method (A-records) and click "Next Step".

Onepage now shows you two DNS records that you need to add with your domain provider exactly as shown:

A-Record:

Host/Name: Enter "@" to point to the root domain.
Type: Select "A" as the record type.
Value: Enter the IP address provided by Onepage: 216.162.200.200
TTL: Set to the default value (usually "3600" seconds).

CNAME:

Host/Name: www
Type: CNAME
Value: Copy and paste your domain here as shown in the Onepage domain settings.

⚠️ Important: Make sure you copy both records exactly as shown. This is the only way your domain can be connected correctly.

As soon as you have saved the records with your domain provider, click "Okay, got it" in Onepage to complete the connection process.

Step 5: Check the Live Status

After you have added the two DNS records (A record and CNAME) with your domain provider and clicked "Okay, got it" in Onepage, Onepage shows you the Live Status of the domain connection.

You can now follow in real time how your domain is being connected. The process runs through three steps:

DNS entries are correct: Onepage checks whether the A and CNAME records you added have been set correctly. If everything is right, this step is marked green.
All servers updated: As soon as the records are active worldwide, Onepage detects this automatically. This step also turns green once everything has been fully applied.
SSL certificate is being generated: In the last step, Onepage automatically creates an SSL certificate so your site can be reached securely via HTTPS. This can take a few minutes, and you can follow the progress live.

As soon as all three steps are marked green, your domain is successfully connected to Onepage!

Frequently asked questions (FAQ)

Why isn't my domain connecting even though the DNS records are set correctly?

If you have added both DNS records as described in our guide, but your website is still not reachable or the SSL certificate is not being activated, this may be because there are other, conflicting DNS records.

In this case, please check your DNS settings with your domain provider. For the connection with Onepage, only the A-Record we specify may be set for the domain. If necessary, remove any other A-Records that point to different IP addresses, as well as any existing AAAA records (IPv6).

Also make sure that the two required A-Records are set correctly. After that, it may take some time for the changes to be applied and for the SSL certificate to be activated.

My domain has been connected, but my site isn't online?

Propagation time: DNS changes can take some time to take effect worldwide. If your domain doesn't work right away, wait a few hours and check again.
Clear cache: Clear your browser cache or try opening your site in incognito mode if you don't see any changes.
Contact support: If the domain is still not connected, contact your domain registrar or Onepage support for help.

How long does it take for the changes to take effect?

Depending on the provider and DNS cache, DNS changes can take anywhere from a few minutes up to 48 hours to take effect worldwide. In most cases, the changes are visible within a few hours.

Where can I find the required IP address for my A record in Onepage?

The IP address for forwarding to Onepage is: 216.162.200.200

How to set up the A record:

Host/Name: Enter "@" to point to the root domain.
Type: Select "A" as the record type.
Value: Enter the IP address provided by Onepage: 216.162.200.200
TTL: Set to the default value (usually "3600" seconds).

Do I need my own domain to use this feature?

Yes, you need your own domain to use this feature and connect your website to Onepage.

My domain is hosted with Alfahosting and won't connect. Why?

When connecting your domain to Onepage via the A-Record method, there is a special case for Alfahosting users: the DNS records must be adjusted as follows:

A-Record:
- Host/Name: Enter "@" to point to the root domain.
- Type: Select "A" as the record type.
- Value: Enter the IP address provided by Onepage: 216.162.200.200.
- TTL: Set to the default value (usually "3600" seconds).
CNAME:
- Host/Name: Enter "www".
- Value: Copy and paste the domain as shown in the Onepage domain settings.
Additional A-Record:
- Host/Name: Leave the field empty (no value).
- Value: Enter the IP address 216.162.200.200 (this record must be added without any further value).

What is an A record?

An A record (address record) maps a domain name to the IP address of the server hosting the website. This is essential for directing visitors to your Onepage website.

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