How do I connect a domain via CNAME with WIX?

Step 1: Call up Onepage domain settings

Go to Settings ➡️ Domain settings.

Step 2: Add domain

Please add your subdomain without www.
For example: offer.yoursite.com

Then click on Next step.

⚠️Important: Most domain providers do not allow you to connect the main domain without a subdomain (such as “offer”) via CNAME.

If you want to use your domain without a subdomain, we recommend selecting the A-Record method.

Step 3: Copy the correct values

Here you have an overview of the required values. Please copy these.

Step 4: Open your domain page

Open WIX, log in and open your domain page.

Step 5: Select “Manage DNS records”

Click on the Domain actions icon next to the relevant domain and select Manage DNS records.

Step 6: Add CNAME entry

Click on + Add Record in the “CNAME” section.

Step 7: Set and save entry

Typ: CNAME
Hostname: e.g. offer
Value: whitelabel.onepage.io
TTL: 1 hour (or keep the default value)

and then click on Save and also on Save change in the pop-up message.

⚠️ Important: The connection of the subdomain can take a few hours (up to 48 hours in rare cases). It is therefore possible that the domain is not immediately accessible.

🎉 The connection between Onepage and WIX is now set up! 🎉

How do I connect my domain and which method should I use?

How to add a subdomain to the root domain

💡Do you have any feedback concerning this article? Please let us know through our live chat or at support@onepage.io, so we may keep it up to date. Thank you! 🙂