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How do I connect a domain via CNAME with HostEurope?

In this article you will learn how to connect your HostEurope domain to Onepage via the CNAME entry

Written by Vanessa Haack

📌 Please Note: The following steps and screenshots are based on the state of the tool at the time this article was created. The user interface or labels may have changed since then.
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If you notice any discrepancies, we recommend checking the current instructions within the tool, consulting the provider's help center, or contacting the provider's support.

Step 1: Call up Onepage domain settings

Go to Settings → Domain settings
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Step 2: Add domain

Please add your subdomain without www.
For example: offer.yoursite.com
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Then click on Next step.

⚠️Important: Most domain providers do not allow you to connect the main domain without a subdomain (such as “offer”) via CNAME.

If you want to use your domain without a subdomain, we recommend selecting the A-Record method.


Step 3: Copy the correct values

Here you have an overview of the required values. Please copy these.
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Step 4: Register with HostEurope

Open HostEurope, log in and go to My Account under your profile. Then go to Product Admin → Domain Services → Domain-Administration.
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Step 5: Open DNS settings

Under “Domain-Administration”, select Edit Nameserver / DNS entries and then click on Edit for the desired domain.


Step 6: Set and save entry

Please set the entry as follows:

  • Typ: CNAME

  • Hostname: e.g. offer

  • Points to: whitelabel.onepage.io

  • TTL: 1 Hour (or keep the default value)

and then click on Add new and Save.
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⚠️Important: The connection of the subdomain can take a few hours (up to 48 hours in rare cases). It is therefore possible that the domain is not immediately accessible.


🎉 The connection between Onepage and GoDaddy is now set up! 🎉



💡Do you have any feedback concerning this article? Please let us know through our live chat or at support@onepage.io, so we may keep it up to date. Thank you! 🙂

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